Virtual Account(UK/EU) Errors

TRANSACTION_INSUFFICIENT_FUNDS

Common Causes
  • The account does not have sufficient funds to complete the transaction.
1http code 400
2{
3 "error_type": "TRANSACTION_ERROR",
4 "error_code": "TRANSACTION_INSUFFICIENT_FUNDS",
5 "error_message": "Insufficient funds to complete the transaction",
6 "display_message": null,
7 "request_id": "HNTDNrA8F1shFEW"
8}

TRANSACTION_EXECUTION_FAILED

Common Causes
  • The transaction failed to execute due to an internal error.
  • The transaction might have been declined by the receiving bank.
  • Technical issues with the payment processor.
1http code 400
2{
3 "error_type": "TRANSACTION_ERROR",
4 "error_code": "TRANSACTION_EXECUTION_FAILED",
5 "error_message": "There was a problem executing the transaction. Please retry.",
6 "display_message": null,
7 "request_id": "HNTDNrA8F1shFEW"
8}

NONIDENTICAL_REQUEST

Common Causes
  • The request parameters have changed compared to the original request with the same idempotency key.
1http code 400
2{
3 "error_type": "TRANSACTION_ERROR",
4 "error_code": "NONIDENTICAL_REQUEST",
5 "error_message": "Request body does not match previous request with this idempotency key",
6 "display_message": null,
7 "request_id": "HNTDNrA8F1shFEW"
8}

REQUEST_CONFLICT

Common Causes
  • The original request is still processing and has not completed.
  • A network or system issue caused a delay in processing the original request, resulting in a conflict when the new request is sent.
1http code 400
2{
3 "error_type": "TRANSACTION_ERROR",
4 "error_code": "REQUEST_CONFLICT",
5 "error_message": "Original request is still processing",
6 "display_message": null,
7 "request_id": "HNTDNrA8F1shFEW"
8}